The showpiece
Your whole book of families, on one screen.
Every family you carry, on one map. Position shows how far along they are and how far behind. Colour shows who you are waiting on. You can see who needs you today at a glance.
Constellation
A central command centre for all the journeys your team manage.
Try it — this one is live
Fourteen families. Go and find the one in trouble.
This is the real screen, not a video. Flip between Pace and Responsibility, switch lenses, open a family, chase someone, scrub back through the year. Try it before you believe us.
This is the real screen, not a picture of it — every lens, the drawer and the chase loop work. The fourteen families are invented, nothing you do here leaves your browser, and a refresh puts it all back. See it on your own book →
Two views of the same book
Pace shows who is behind. Responsibility shows whose move it is.
One switch, top right, and the same families redraw. Nothing is recounted and nothing is hidden: both views read the same facts, in the same priority order.
Pace · the default
How far along, and how far behind
Every family on one map. Across is progress through the phase against your own typical time; down is how far behind they have fallen. Where several families share a spot, you see their count. Click it to list them, most urgent first.
Responsibility
Who has to act next
The same families, sorted into rows by whose move it is: on us, on them, silent, or clear. Across each phase is still how far through it they are. A row tells you who to staff and who to chase, before you open a single family.
How to read it
Nothing on this map is decoration.
In Pace, a dot’s position across, its position down, and its colour are three separate facts about one family. Learn the three axes once and the whole book is readable.
Across
How far through the phase they are
Each dot sits where the family actually is inside their phase. The dashed line is how long that phase usually takes at your agency. Past the line means overdue.
Down
How far behind they have fallen
Height is lateness, measured against your own median for that phase. A family drifting down is one you will hear about in a fortnight if nobody acts this week.
Colour
Who everyone is waiting on
Green is on track. Amber is waiting on someone else — a clinic, an attorney, a consulate. Red is waiting on you. Amber needs a chase. Red needs a person.
Numbers
Where families crowd
Families never sit on top of each other. Where several share a spot, the map shows how many. Click the count to list them, most urgent first.
Seeing is not the point
A dashboard you can only look at is a dashboard you stop opening.
Every operations tool eventually becomes a wall of red that everybody learns to ignore. The fix is not fewer alerts — it is that acting on one has to be possible, and has to actually make it stop.
Chase, in place
Send the nudge from the map, with the context already written. No opening the case, no retyping, no switching to email.
It goes quiet when handled
A chased item goes quiet until the date it was promised. If that date passes, it comes back louder.
Say why it slipped
When a step clears, one tap records what held it up. That turns “legal is slow” into “legal is slow, and it is mostly one attorney”.
Hand it on
Reassign, or mark that you are now waiting on someone else. The colour changes to match, so the map always shows whose move it is.
Same map, different questions
Seven lenses, one geometry.
A family never moves because you changed the lens. The axes mean the same thing in every lens, so switching between them costs you nothing to re-learn — you are adding information, not swapping charts.
Today
Who needs you today, and whether it is your move or theirs. Where every morning starts.
Slippage
Who is stuck, and against which baseline.
Attention
What is open, and who has gone quiet.
Carrier
Who is carrying, and which families still have nobody.
Margin
Where the margin on a journey is at risk.
Capacity
Whose book is heaviest, before somebody burns out.
Forward
The next six months: transfers, births, and whether you are staffed for them.
Pregnancy zoom
Expand pregnancy into its forty weeks. “Somewhere in pregnancy” is not a useful answer for nine months.
Time travel
Scrub back through the months and watch the book move. It answers “are we getting better?” from your own history.
Two people, one screen
It answers a different question depending on who opens it.
That is not a compromise, it is the reason it works. A coordinator and an owner want incompatible things from the same facts, and giving them two separate tools is how those facts start disagreeing.
The coordinator, at 08:40
Their own families, ranked by what is actually urgent, with the chase one click away.
The owner, on Monday
The whole book at once: where the crowding is, and whether the team has room for another family.
Bring us your messiest month.
Thirty minutes on a live workspace, with your own book on the map. If it tells you nothing new about your operation, we will say so.